How Restoration Works - Submitting Your Photos
Submitting your photos for restoration is easy. Upload an image file for a quick quote, or send a photo for scanning and an obligation free quote.
How to Submit Your Photo
Upload a Photo
Upload an image file from your PC
Send a CD
Send an image file by post
Send A Photo
Send a printed photo by post
Reviewing the Quote
Within 1 – 2 business days your photo/s will be assessed for restoration and you’ll receive an obligation free quote for each photo in My Account (and by email). On accepting the restoration quote and making payment, the restoration process begins.
If the quote is not what you expected, you’re free to choose ‘decline’.
Remba Restoration
Photo restoration requires the eye of an artist and a great deal of patience. Your photo is reviewed by restoration specialists before being painstakingly recreated in every detail. And you’ll find that the results speak for themselves.
The restoration process for a single photo is normally completed in 2 – 3 weeks. For additional images or more complex restorations the process can take a little longer.
Confirming your Restoration
Once your restoration is complete, you’ll receive an electronic proof and an opportunity to review and confirm the result, before your order is finalised.
If the restoration needs a little personalisation, we take your feedback and make the final adjustments.
Restoration Guarantee - We’re not happy, until you are.
Every restoration is different and we are committed to providing results that delight. Once your photo has been restored, an electronic proof is sent to you for a sneak preview and confirmation before being finalised.
Top 5 FAQ’s
- 1. How should I send my photos?
- After placing your order, pack your photos into a sturdy box and send them to the Remba Scanning Centre, via registered post, courier or drop them into a Remba agent.Learn more
- 2. What software do you use for photo scanning?
- Our trained technicians use Adobe Photoshop software to scan, analyse, crop, rotate and colour enhance your digital images. This includes a range of proprietary tools developed to produce high quality digital images from your photos, slides and negatives.
- 3. What equipment do you use for scanning?
- When digitising photos, it pays to do it once and do it right. And for scanning, that means using the right equipment, software and proven techniques. To produce the best result, your photos are scanned using the highest quality commercial photo scanners from proven brands, including Kodak and Nikon. With industry leading technology and image processing, the results are razor sharp.
- 4. Do you store a back-up copy of my digital images?
- With every order, we provide 30-day FREE back-up of your digital images from the day of dispatch. After 30 days, the images may be removed from our servers if required. Please contact us if you would like to keep your images stored on our secure servers for longer then 30 days.
- 5. What is the satisfaction guarantee?
- We're not happy, until you are. The products and services provided by Remba have been carefully developed and rigorously tested. So if you're not happy with the result, we'll work with you to fix it.
