How It Works – Scanning Service
Placing your order online is easy:
- Estimate the number of photos, slides and negatives.
- Choose a resolution (Standard or HIGH). See “Which resolution am I?” for more information.
- And, select a delivery option that is right for you.
Whether you’re sending a single photo, or a whole collection, it pays to pack your photos carefully for the journey. Photos travel best in envelopes or bundles, packed within a sturdy box.
Australia Post
A popular and often convenient delivery option is Australia Post registered post.
- Australia-wide
- Unique tracking number
- Signature on delivery
- Direct to Remba secure PO Box.
Remba Agents
Also available in selected areas are Remba Agents. (Melbourne only)
- Personalised service
- Convenient drop-in hours
- Hand-delivered to Remba
- Melbourne-only
Courier
For large or urgent orders, a number of courier services operate Australia-wide and specialise in smaller packages.
- Australia-wide
- Door-to-door service
- Online tracking
- Signature on delivery
- Delivery direct to Remba
What happens next...
The progress of your order can be tracked online with live updates in My Account:
| Order Online | After placing your order online, follow the simple packaging guidelines and send your photos to the Remba Scanning Centre. |
|---|---|
| Package Mailed | Update the status of your order in My Account to "Package Mailed" and we will track your photos from your hands to ours. |
| Awaiting Delivery | Your order will remain at this status while your photos are in transit. An email notification will be sent when your photos arrive. |
| Received @ Remba | Once received at the Remba Scanning Centre, your package is signed-in and queued for processing. |
| Order Processing | During processing, your photos are first scanned by our trained technicians, then cropped, rotated and colour enhanced. |
| Quality Inspection | Before your order is finalised, each digital image is inspected for quality to make sure that the colour and finishing is just right. |
| Order Finalisation | When your order is finalised, the digital images are transferred to CD or USB, and then packed carefully with your original photos ready for dispatch. |
| Images Online | At this point, your digital images are made available for viewing online in My Account. |
| Order Complete | Once checked and packed, your order is promptly dispatched by your chosen delivery method and is on its way back to you. |
What's in the box?
- Your originals, carefully packaged
- High quality JPEG images
- A copy on CD, DVD or USB drive
- Satisfaction guaranteed!
Top 5 FAQ’s
- 1. How much does scanning cost?
- In comparison to alternative options, we provide a scanning service that delivers high quality digital images for an affordable price. To see a price list for scanning, visit scanning pricing.
- 2. How should I send my photos?
- After placing your order, pack your photos into a sturdy box and send them to the Remba Scanning Centre, via registered post, courier or drop them into a Remba agent.Learn more
- 3. What file type are the digital images?
- Digital images are provided in JPG (or JPEG) format, the industry standard for digital images and it is the format used by most digital cameras.
- 4. I'm ready! How do I place my order?
- You can place an order online, with an easy ordering system and a selection of secure payment options: Order now
- 5. What software do you use for photo scanning?
- Our trained technicians use Adobe Photoshop software to scan, analyse, crop, rotate and colour enhance your digital images. This includes a range of proprietary tools developed to produce high quality digital images from your photos, slides and negatives.
